Last Updated 2026

​

1. Introduction

This Privacy Policy explains how PG Aesthetics (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website, contact us, or use our services. We are committed to respecting your privacy and complying with UK GDPR and PECR.

By using our website, you agree to the practices described in this policy.

​

2. Who We Are

PG Aesthetics Nuneaton, United Kingdom Contact: Phone, WhatsApp, Instagram (as shown on our website)

If you have any questions about this Privacy Policy, you can contact us directly.

​

3. What Personal Data We Collect

We collect information in the following ways:​

​

Information you provide directly

• Your name

• Contact details (Phone number, email, Instagram handle, WhatsApp profile)

• Messages or enquiries you send us

• Booking information for consultations

• Health and lifestyle information you choose to provide through our consultation or health assessment form, including relevant medical history and details needed to assess treatment suitability.

​

Information collected automatically

When you visit our website, certain data is collected automatically, including:

• IP address

• Device type

• Browser type

• Pages Visited

• Time spent on the site

This is standard website analytics data

​

Cookies and similar technologies

Our website uses cookies to:

• Improve site performance

• Understand how visitors use the site

• Provide essential website functions

Non-essential cookies (analytics, marketing) only run if you choose Accept All on our cookie banner.

​

4. How We Use Your Information

We use your personal data to:

• Respond to your enquiries

• Provide consultation information

• Manage bookings

• Improve our website and services

• Keep records for legal and business purposes

• Analyse website performance (only with your consent)

We do not sell your data or share it with third parties for advertising.

​

5. Legal Basis for Processing

Under UK GDPR, we process your data based on:

• Consent — when you contact us or accept cookies

• Legitimate interests — to run and improve our business

• Legal obligations — for record‑keeping or regulatory requirements

​

6. Sharing Your Information

We only share your data with:

• Wix, our website hosting provider

• Usercentrics, our cookie consent provider

• Communication platforms you choose to contact us through (Phone, WhatsApp, Instagram)

These services may process data on our behalf but must comply with UK GDPR.

We do not share your data with advertisers or unrelated third parties.

​

7. How Long We Keep Your Data

We keep your information only for as long as necessary:

• Enquiry messages: up to 12 months

• Booking information: up to 6 years (legal requirement for business records)

• Cookie consent logs: as required by Usercentrics

You can request deletion at any time.

​

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion

• Withdraw consent

• Object to processing

• Request a copy of your data

To exercise any of these rights, simply contact us.

​

9. Cookies

Our website uses essential and non‑essential cookies. You can manage your preferences at any time using the Manage Cookies link in our footer.

For full details, please read our Cookie Policy.

​

10. How We Protect Your Data

We use secure systems provided by Wix and Usercentrics to protect your information. We take reasonable steps to ensure your data is stored safely and only accessed when necessary.

​

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

​

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via:

• Phone

• WhatsApp

• Instagram

(Details shown on our website)

​

​